The new generations increasingly appreciate the experiences offered by their work ecosystem. The Employee Experience represents a differential value for the company brand and for this reason it is important to pay attention to it and strengthen it. What is employee experience? Employee Experience (EX) is a growing trend. Companies are increasingly aware that taking care of their workers means taking care of the end customer and the company itself at the same time.
To do this properly, you need to
Know the people who work with you well and start adding small details every day that make the team feel comfortable and motivated. What is Employee Experience? Employee Experience is made up of all those factors that directly influence the daily life of a professional within a company: the treatment received from colleagues or bosses, the environment, the services offered, etc.
In the WAM Talent team we believe
That it is the small details that create a pleasant working environment, within which employees can carry out their activities, once the primary ones (such as salary, position, responsibilities) have been covered and secured. The experience begins when the professional is first contacted for an interview and lasts until he leaves the company.
During the employee’s life cycle there
Will be key moments that will move positive feelings in him. However, the Employee Experience is built day by day and can vary over time. This trend has seen the light with the arrival of millennials . If previous generations aspired to stable jobs over time and with good salaries, today things have changed.
Those under 35 greatly value other
Aspects such as flexible hours, the possibility of cycling to work, working in a pleasant environment where they can create personal relationships with peers, having access to training programs to develop their soft skills , etc. All of these intangible factors tip the scales one way or the other when it comes to accepting a job offer.
Once I’d reached the point where I could squirrel italy phone number library away more than 30 digits a minute in memory palaces, I still only sporadically used the techniques to memorize the phone numbers of people I actually wanted to call. I found it was just too simple to punch them into my cell phone.
The advantages of the Employee Experience
Companies that pay attention to Employee Experience experience important changes and increase their position in the market. According to a study by Jacob Morgan, author of “The Employee Experience Advantage”, published in a Forbes article , companies that take care of Employee Experience appear on average: 11.5 times more on sites like Glassdoor (one of the largest and fastest growing sites in the world that offers important insights thanks to anonymous reviews from current and former employees.
4.4x more in LinkedIn’s lists of most
Sought-after employers in the US 2.1 times Микрокопия объяснена нашими экспертами | WAM more frequently on the Forbes list of the world’s most innovative companies . teamwork How to Improve Employee Experience in Your Company There are many aspects to consider that influence the Employee Experience within the company. For this reason, at WAM, we try to focus on people and get to know them as much as possible to be able to offer them what they are looking for.
Just as our colleagues best analyze the
Different customer targets they follow in br number list order to develop 360° marketing strategies and create a satisfying brand experience, we do the same with Wam’s human capital. Our “customer” is the team and maintaining a strong commitment to them will make them our best ambassador to the outside. How can we get to know each of the people who work in our company? Very simple: by listening to them.
We periodically organize small work
Teams so that each person can express their ideas, concerns or ambitions. It is a way to reach everyone and open a new, more direct communication channel. Likewise, we work side by side with managers so that, from their position within the teams, they promote communication and inform us of the needs they encounter.
All feedback received is taken into consideration and analyzed, so that we can implement actions that improve the Employee Experience throughout its journey. Without this valuable information we would not be able to achieve our goal: creating a pleasant environment for all the people who work at Wam. Actions that improve the Employee Experience In our case, we try to cover as many areas as possible to satisfy everyone’s needs.
Over time, we have implemented different actions with different objectives. Here are some of them: Employee of the Month: employee of the month and year; and employee of the year; “We Are”, the internal bimonthly magazine for the dissemination of communications and news; onboarding and offboarding process with exit interview to gain insights for improvement; smart working; modern offices with break areas; internal chat; beer fridays; happy birthday wishes; Talk With Talent (TwT); feedback meetings with the Talent team (monthly, semi-annually and annually); Etc.
Our goal is to make our colleagues feel Wam as something more than “just” a place to work. We want to create an open, friendly and pleasant environment, where they can build personal and professional relationships and where, above all, they can feel valued. This is part of our corporate culture and we want to ensure that the Employee Experience continues to be a value in continuous development.
